Verbal communication

Verbal exchanges

The word ‘Verbal’ means relating to or in the form of words. ‘Verbal exchanges’ means the way you are acting when speaking. Verbal exchanges such as; body language, Body Language is a significant aspect of modern communication; it is the way you hold your posture, you can tell if you are listening or bored and if you have eye contact with the person, also the sending and receiving of body language signals happens on conscious and unconscious levels. A positive body language makes a person seem interested and engaged in conversation, whereas a negative body language gives a poor impression of yourself, this includes failing to make eye contact, slouching, crossing your arms or shifting during conversation.

Use of intonation; this means the tone of voice for example a loud tone would be shouting and that could mean the person is angry. Using a tone of voice can tell people your personality and the way you are feeling, also intonation is used differently depending on the audience, for example talking to a baby, people sometimes speak with a baby voice, if you have a class of 11 year olds you certainly would not talk to them as if they were your own age, or you wouldn’t talk to a 20 year old as if you were talking to a 3 year old. When talking to an audience you should pause to let the audience have time to take in what you have said. Nodding tells the other person that you understand what they are saying and tells people you agree, it also shows a positive answer to a question, but if someone shakes their head that shows that they do not agree with what the person is saying. Summarising and paraphrasing shows an understanding when you say what the other person has just said, but saying it in a different way. Summarising is generally used when what you have to say is a long text; it enables you to reduce the ideas to key points in an outline of the discussion or argument. Paraphrasing is generally used when you want to refer to sentences or phrases in the source text; it is useful when you are dealing with facts and definitions, it involves rewriting or speaking a short section from text or what someone else has said into different words whilst keeping the same meaning, to show an understanding. The benefits in using all of these are to show the person who is talking, weather you are actually listening, also if you understand and when you are speaking using a specific tone of voice it shows how you are feeling. The disadvantages to it are: it would show up in your body language and your tone of voice and show your personality, so the people listening would easily tell how confident you are.

 

 

 

 

Communication

Communication has changed over the years, from hand written letters, to using social networking sites like Facebook.

There are 8 different ways of communicating using technology: Word-processed documents, a presentation, an Email, Web pages, Blogs, Vlogs, Podcasts and Video conferencing.

 

Many of these different software’s we use daily, for example a word processors like Microsoft word. It is useful as a word-processed document and can include text, tables and images. Word-processed documents are usually presented on a screen, like a computer monitor or projector; however, they do not always have to be viewed on a computer; if printed, word documents can easily be displayed on paper. It can be used for writing reports, a business letter, a newspaper or a magazine. The disadvantages for a hard copy is the document has to be printed which cost money to have the recourses for a printer, it includes paying for paper all the time and ink. Also to view the document on screen you have to have a computer.

 

A presentation is a slide show on a computer. It can include text, images, tables, Links to websites, video’s and even music. It can be viewed with or without a presenter there to explain what the presentation talks about. Also a presentation can be printed out onto paper. A presentation is usually used for displaying information to a certain audience. The benefits of a presentation is, it is usually short and presents the key points of a topic. The disadvantage of a presentation is that it involves a computer screen and a whiteboard or projector, which includes having to buy the equipment like a whiteboard and projector and a computer if you have not go one already. These resources can cost a lot of money.

 

An email is an electronic message that is linked to the internet, it allows you to write a message and also add attachments which can include: a word document, an image, a video or even a sound file. It is usually view on a computer; although with the technology increasing and improving quite fast, there are a variety of ways you can view Email’s for example on your phone, on an iPad, on a Tablet etc. The benefits of an email is it can be sent to more than one person at a time and it is instantly sent and delivered just by clicking the ‘send’ button, you can also reply to an email or forward an email. The disadvantages to email are the sender and the person receiving has to have an email account and the email is also connected to the internet, which involves you buying broadband, but due to viewing your Email’s you also have to have access to a computer or a phone.

 

 

 

Web pages are written HTML codes or script language. It is viewed on the internet in a different form of a page layout that would have links to other pages. It usually includes moving images and audios, but can include more things like; links, images, sound, video and also text. The benefits of web pages are; it is easily accessible online for all internet users, it is a nicer experience of accessing information in the site, also the web pages can be updated at any time and most web pages can be viewed by anyone from all over the world. The disadvantages to web pages are it requires skills in creating a web page and knowing how pages are set out layout for websites and linking them together. Also a computer with internet access is needed to upload and update the site.